SilaMento Terms of UseLast Updated: May 22, 2026Welcome to SilaMento. By accessing our website, utilizing our services, or purchasing a custom canvas layout, you agree to comply with and be bound by the following legally binding terms. Please read them carefully.1. The Core Service
SilaMento is built on the philosophy of absolute photographic integrity.Your Image Remains Raw: We enforce a strict zero-enhancement rule. SilaMento will never add filters, adjust coloring, apply face-tuning, use AI beauty enhancements, or alter your uploaded photo in any way.Recreating the World Around It: Our design engine leaves your image completely untouched. Instead, we use our proprietary code to deconstruct and recreate the physical world around your photo - mapping the exact coordinates, timestamps, topographical lines, and atmospheric data unique to your memory.2. No-Refund Policy for Custom/Bespoke Goods
Because every SilaMento asset is dynamically generated and printed based on your unique coordinates, timestamps, and personal imagery, all sales are final.Pursuant to applicable consumer protection laws regarding customized, bespoke, or made-to-order goods, products cannot be returned, exchanged, or refunded once production begins.If your physical print arrives damaged during transit or exhibits a manufacturing defect, you must notify us within 14 days of delivery with photographic proof, and we will issue a replacement print at no additional cost.3. Customer Image Submissions & Intellectual Property Indemnification
When you upload an image (a "Moment") to our platform, you retain full ownership of your photograph. However, by uploading, you guarantee that:You own the copyright to the image or have explicit, legal permission to print it.Indemnification: You agree to indemnify, defend, and hold harmless SilaMento and its operators from any claims, damages, liabilities, or expenses (including legal fees) arising from a breach of this warranty, including any third-party claims of copyright infringement or privacy violations.We reserve the absolute right to cancel any order containing text or imagery that we deem hateful, illegal, defamatory, or intentionally harmful.4. Intellectual Property & Limited License
The unique layout structure, code arrays, deconstructed vector map styles, sentinel iconography systems, and the "SilaMento" name and branding are the exclusive intellectual property of SilaMento.Upon purchase, you are granted a limited, personal, non-exclusive, non-transferable license to display and print your purchased personal blueprint asset.You may not resell, mass-distribute, monetize, or reverse-engineer our layout designs, code scripts, or background vector formats for commercial use without explicit written consent.5. Limitation of Liability & Warranty Disclaimer
SilaMento pulls geographic, solar altitude, and atmospheric metadata corresponding to your specified timestamp and location coordinates.To the maximum extent permitted by applicable law, our services are provided on an "As Is" and "As Available" basis without warranties of any kind.While our system strives for absolute tracking accuracy, our prints are artistic ledger recreations of a personal moment, not certified scientific or military-grade cartography telemetry. SilaMento is not liable for minor variations in global mapping datasets or third-party weather API records.6. Governing Law and Dispute Resolution
Governing Law: These Terms of Use and any disputes arising out of or related to your use of the website or purchases shall be governed by and construed in accordance with the laws of the State of New Jersey (USA), without regard to conflict of law principles.Arbitration Clause: Any dispute, controversy, or claim arising out of or relating to this contract, including its formation or breach, shall be settled by binding arbitration in accordance with the rules of the local arbitration association, rather than in court. You agree to waive any right to participate in class-action lawsuits or class-wide arbitration.

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SilaMento Privacy StatementLast Updated: May 22, 2026At SilaMento, we are deeply committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our design engine, or purchase our custom canvas prints.This policy is designed to comply with applicable United States privacy laws, including state-specific regulations such as the California Consumer Privacy Act (CCPA/CPRA).1. Data Minimalism: How We Handle Your Photos
Our core corporate philosophy is built on data integrity and minimization.Your Images Are Yours: When you upload a photograph (a "Moment") to generate your custom SilaMento blueprint, that image is strictly used to render your custom order and print your final physical asset.No Permanent Storage or Exploitation: We do not permanently store, archive, sell, or use your uploaded photographs for any other purpose. Your images are never used to train machine learning models, artificial intelligence networks, or facial recognition databases. Once your print order is processed and fulfilled, the raw image asset is automatically purged from our staging servers.2. Information We Do Collect
To process your custom ledger prints and maintain our website, we collect the following standard categories of information:Identifiers: Your name, shipping/billing address, email address, and phone number (collected during checkout).Custom Print Telemetry: The exact coordinates, locations, and timestamps you manually input to generate your custom map background layout.Commercial Information: Records of products purchased, order history, and transactional details.Internet/Network Activity: Standard website analytics data collected automatically via cookies, including your IP address, browser type, and how you navigate our site on Carrd.co.Payment Data: All payment processing is securely handled by our third-party merchant processors (e.g., Stripe, PayPal). SilaMento never sees or stores your raw credit card numbers or banking details.3. How We Use Your Information
We use the data we collect strictly to execute your orders and run our platform:To generate, print, and ship your custom 12x12 SilaMento canvas assets.To communicate with you regarding order confirmations, shipping tracking numbers, or customer service inquiries.To detect, prevent, and mitigate fraudulent transactions or website security risks.To evaluate and optimize our website's technical performance.4. Third-Party Data Sharing & "No-Sale" Policy
We Do Not Sell Your Data: SilaMento does not, and will never, sell, rent, trade, or monetize your personal information, telemetry inputs, or uploaded photographs to data brokers, marketing firms, or third parties.Service Providers: We only share your data with essential third-party service providers necessary to complete your order (e.g., our canvas print fulfillment house, shipping carriers like USPS/FedEx, and our payment gateways). These partners are legally bound to protect your information and use it only to perform services on our behalf.5. State-Specific Rights for US Residents (e.g., California CCPA/CPRA)
Depending on your state of residence, you may possess specific legal rights regarding your personal data. SilaMento extends these protections across the US:Right to Know/Access: You have the right to request a disclosure of what personal information we have collected about you.Right to Delete: You have the right to request that we delete any personal data we have collected from you, subject to certain legal exceptions (such as our requirement to retain transaction data for tax and financial auditing purposes).Right to Non-Discrimination: SilaMento will never discriminate against you, deny services, or alter pricing because you choose to exercise your privacy rights.To exercise any of these rights, please contact us directly through our official website portal.6. Data Security
We implement standard industry-grade security measures to safeguard your information during transmission and storage. However, please note that no electronic transmission over the internet or data storage infrastructure can be guaranteed 100% secure. While we take every proactive measure to insulate your data, you provide your information at your own risk.7. Changes to This Privacy Statement
SilaMento reserves the right to modify or update this Privacy Statement at any time to reflect shifting legal standards or adjustments to our print workflow. Any updates will be posted directly to this page with a revised "Last Updated" date.

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Frequently Asked Questions

1. What is the meaning behind the name SilaMento?The name SilaMento is a fusion of two concepts that represent exactly what we do: bridging physical reality with human memory. It integrates the concept of "Sila" (representing the environment, elements, or foundational layers of the earth) with "Memento" (a keepsake or reminder of a cherished memory). Together, SilaMento means anchoring your most profound life milestones directly into the environment where they occurred.

How soon will I receive the proof for my commissioned SilaMento?2. What exactly is a SilaMento?SilaMento is not just a custom print or a decorative piece of wall art; it is a preservation process. We take a raw photo and expand it into a multi-dimensional historical record. By anchoring your image together with the exact earth beneath your feet (map coordinates), the light in the sky (solar paths), and your own written words, we create a permanent physical registry of your most profound life milestones.3. Are the product images on the website exactly what I will receive?Images shown on our website are high-resolution digital renderings for illustrative purposes and do not depict the exact physical dimensions of the final 12-inch X 12-inch canvas floater frame. Because every SilaMento layout is built custom around your specific geographic location and photo proportions, slight design variations occur naturally to keep the typography perfectly balanced and clear.Additionally, because your memory is preserved on a premium, textured museum-grade canvas rather than a slick piece of photo paper, the final print will have a softer, artistic, and more tactile look. The natural texture of canvas means that the resolution, sharpness, and fine details will vary slightly from a flat, glossy high-resolution photo print or digital screen.Because every SilaMento layout is custom-built around your specific photo proportions and geographic location, slight design variations occur naturally to keep the typography beautifully balanced.4. How precise are the coordinates printed on the canvas?The coordinates displayed on your SilaMento canvas represent the geographic center-point of the specific milestone location (such as a park, a landmark, a historic square, or a general town overview). The printed numbers represent the verified location of the overall memory, rather than the exact square inch of land or water where your feet were planted.5. Can the text wrap to multiple lines if my story is long?Yes, but to protect the premium design style of the canvas, custom narratives are strictly limited to 50 words or less. Keeping your story concise ensures it balances perfectly with the map layout and remains impactful.If your title or narrative block requires more than one line, our layout engine will cleanly wrap the text to a second line using fixed spacing. We never shrink the font size down to force a long story onto a single line, ensuring your text remains perfectly crisp and readable from across the room.6. Can I edit my SilaMento after I place an order?Because SilaMento pieces are custom-generated artworks, your order enters our production timeline immediately after you approve your sample layout. Once approved, the coordinates, historical weather data, and text layers are permanently locked to build your high-resolution print file. For this reason, modifications or cancellations cannot be made after final approval.7. Does my photo need to be taken on a professional camera?Not at all. Most modern smartphone photos are perfect for a SilaMento. Because we print on a textured museum-grade canvas, it naturally accommodates standard resolutions beautifully. If our design team notices that your image resolution is too low for a crisp 12x12 print, we will reach out to you during the sample approval process to discuss options.8. Do you ship internationally?Currently, we only ship across the United States. We plan to expand to international shipping soon.9. What happens if my SilaMento is damaged during shipping?Because every SilaMento is a verified, single-edition archival asset custom-made for you, all sales are final. However, your peace of mind is our priority. If your package arrives damaged in transit or features a manufacturing defect, simply notify us within 14 days of delivery with photographic proof, and we will rush a replacement print to you at zero additional cost.10. What types of photos or videos might be rejected during the curation process?To ensure every SilaMento canvas meets museum-grade fine art standards and complies with intellectual property laws, uploaded media may be flagged or rejected if it includes:* Prominent Commercial Logos or Trademarks: Unlicensed, large commercial logos, corporate slogans, or branded graphics (e.g., prominent athletic brand logos, commercial storefronts, or official collegiate team emblems) that dominate the image frame.* Low-Resolution or Extremely Blurry Files: Images below 1000 X 1000 pixels or files with severe digital compression/pixelation that will not render crisply at a 12 X 12 inch physical print scale.* Extreme Lighting Distortion: Photos with severe overexposure (blown-out highlights) or underexposure (pure black shadows) where essential details cannot be recovered by our color-grading engine.* Prohibited Content: Explicit, explicit-copyrighted, or inappropriate imagery.11. How soon will I receive the proof for my commissioned SilaMento?Because every SilaMento is a bespoke spatial artifact, our studio hand-calculates and verifies your exact GPS telemetry, historical solar altitude, and local environmental context for your photo. Please allow 24 to 48 hours after submitting your request form to receive your high-resolution digital proof via email for final approval before production begins.12. Why do you limit the number of SilaMentos each month?To preserve museum-grade printing standards, precision telemetry indexing, and hand-inspected floating frame assembly, SilaMento operates on a strict studio commission model. We cap public releases at 300 commissioned specimens per month. Once a monthly registry batch is fully claimed, new orders are automatically prioritized for the following month's release.

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