YOUR MOMENT, ANCHORED EXACTLY AS IT WAS ...

Terms of Use

Last Updated: May 22, 2026Welcome to SilaMento. By accessing our website, utilizing our services, or purchasing a custom canvas layout, you agree to comply with and be bound by the following legally binding terms. Please read them carefully.1. The Core ServiceYour Image Remains Raw: SilaMento does not add filters, adjust coloring, apply face-tuning, use AI beauty enhancements, or alter your uploaded photo in any way.Recreating the World Around It: Our design engine leaves your image completely untouched. We artistically recreate the physical world around your photo - an original rendering grounded in the real coordinates, timestamp, and atmospheric conditions unique to your memory.2. No-Refund Policy for Custom/Bespoke Goods
Because every SilaMento asset is dynamically generated and printed based on your unique coordinates, timestamps, and personal imagery, all sales are final.Pursuant to applicable consumer protection laws regarding customized, bespoke, or made-to-order goods, products cannot be returned, exchanged, or refunded once production begins.If your physical print arrives damaged during transit or exhibits a manufacturing defect, you must notify us within 14 days of delivery with photographic proof, and we will issue a replacement print at no additional cost.3. Customer Image Submissions & Intellectual Property Indemnification
When you upload an image (a "Moment") to our platform, you retain full ownership of your photograph. However, by uploading, you guarantee that:You own the copyright to the image or have explicit, legal permission to print it.Indemnification: You agree to indemnify, defend, and hold harmless SilaMento and its operators from any claims, damages, liabilities, or expenses (including legal fees) arising from a breach of this warranty, including any third-party claims of copyright infringement or privacy violations.We reserve the absolute right to cancel any order containing text or imagery that we deem hateful, illegal, defamatory, or intentionally harmful.4. Intellectual Property & Limited License
The unique layout structure, code arrays, deconstructed vector map styles, sentinel iconography systems, and the "SilaMento" name and branding are the exclusive intellectual property of SilaMento.Upon purchase, you are granted a limited, personal, non-exclusive, non-transferable license to display and print your purchased personal blueprint asset.You may not resell, mass-distribute, monetize, or reverse-engineer our layout designs, code scripts, or background vector formats for commercial use without explicit written consent.5. Limitation of Liability & Warranty Disclaimer
SilaMento pulls geographic, solar altitude, and atmospheric metadata corresponding to your specified timestamp and location coordinates.To the maximum extent permitted by applicable law, our services are provided on an "As Is" and "As Available" basis without warranties of any kind.While our system strives for absolute tracking accuracy, our prints are artistic ledger recreations of a personal moment, not certified scientific or military-grade cartography telemetry. SilaMento is not liable for minor variations in global mapping datasets or third-party weather API records.6. Governing Law and Dispute Resolution
Governing Law: These Terms of Use and any disputes arising out of or related to your use of the website or purchases shall be governed by and construed in accordance with the laws of the State of New Jersey (USA), without regard to conflict of law principles.Arbitration Clause: Any dispute, controversy, or claim arising out of or relating to this contract, including its formation or breach, shall be settled by binding arbitration in accordance with the rules of the local arbitration association, rather than in court. You agree to waive any right to participate in class-action lawsuits or class-wide arbitration.

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Frequently Asked Questions

1. What is the meaning behind the name SilaMento?The name SilaMento is a fusion of two concepts that represent exactly what we do: bridging physical reality with human memory. It integrates the concept of "Sila" (representing the environment, elements, or foundational layers of the earth) with "Memento" (a keepsake or reminder of a cherished memory). Together, SilaMento means anchoring your most profound life milestones directly into the environment where they occurred.

2. What exactly is a SilaMento?SilaMento is not just a custom print or a decorative piece of wall art; it is a preservation process. We take a raw photo and expand it into a multi-dimensional historical record. By anchoring your image together with the exact earth beneath your feet (map coordinates), the light in the sky (solar paths), and your own written words, we create a permanent physical registry of your most profound life milestones.3. Does SilaMento use AI on my photo?* No. Your photograph itself is never touched by artificial intelligence - what you upload is placed into your SilaMento piece exactly as it is, with only the trimming needed to fit our signature square canvas. To recreate the physical world around that moment - its coordinates, timestamp, and atmospheric conditions - our system does generate an original artistic rendering of that surrounding environment. Your photo is never part of that process; it's layered in afterward, completely unaltered.Then what is Silas?* Silas is our AI writing companion, built to help you find the words for your moment. If you're staring at the upload screen unsure how to title your SilaMento or put the story into words, Silas can suggest a Title and a Narrative based on what you tell it - you can use its suggestion as-is, edit it, or write your own from scratch. Silas's role begins and ends with language. It never sees, touches, or influences the image itself.Why use an AI assistant for something so personal?* Because the hardest part of a SilaMento is rarely the photo - it's finding the words that do the moment justice. Silas is there so a blank text field never gets in the way of anchoring your memory. The final Title and Narrative are always yours to accept, edit, or rewrite.4. Are the product images on the website exactly what I will receive?Images shown on our website are high-resolution digital renderings for illustrative purposes and do not depict the exact physical dimensions of the final 12-inch X 12-inch canvas mounted inside a floater frame. Because every SilaMento layout is built custom around your specific geographic location and photo proportions, slight design variations occur naturally to keep the typography perfectly balanced and clear.Additionally, because your memory is preserved on a premium, textured museum-grade canvas rather than a slick piece of photo paper, the final print will have a softer, artistic, and more tactile look. The natural texture of canvas means that the resolution, sharpness, and fine details will vary slightly from a flat, glossy high-resolution photo print or digital screen.Because every SilaMento layout is custom-built around your specific photo proportions and geographic location, slight design variations occur naturally to keep the typography beautifully balanced.5. How precise are the coordinates printed on the canvas?The coordinates displayed on your SilaMento canvas represent the geographic center-point of the specific milestone location (such as a park, a landmark, a historic square, or a general town overview). The printed numbers represent the verified location of the overall memory, rather than the exact square inch of land or water where your feet were planted.6. How should I send my photo to SilaMento to keep the data intact?To ensure all metadata remains completely untouched:* Upload the original photo file directly from your phone's camera or PC (check to confirm that the photo contains all metadata).* Avoid sending screenshots or photos downloaded from social media/messaging apps.7. What if my favorite photo doesn't have metadata?No problem! If your original image is missing its metadata (or was taken on an older camera without GPS), you can manually enter the approximate date, time, and location when you upload.8. Can the text wrap to multiple lines if my story is long?Yes, but to protect the premium design style of the canvas, custom narratives are strictly limited to 50 words or less. Keeping your story concise ensures it balances perfectly with the map layout and remains impactful.If your title or narrative block requires more than one line, our layout engine will cleanly wrap the text to a second line using fixed spacing. We never shrink the font size down to force a long story onto a single line, ensuring your text remains perfectly crisp and readable from across the room.9. Can I edit my SilaMento after I place an order?Because SilaMento pieces are custom-generated artworks, your order enters our production timeline immediately after you approve your sample layout. Once approved, the coordinates, historical weather data, and text layers are permanently locked to build your high-resolution print file. For this reason, modifications or cancellations cannot be made after final approval.10. Does my photo need to be taken on a professional camera?Not at all. Most modern smartphone photos are perfect for a SilaMento. Because we print on a textured museum-grade canvas, it naturally accommodates standard resolutions beautifully. If our design team notices that your image resolution is too low for a crisp 12x12 print, we will reach out to you during the sample approval process to discuss options.11. Do you ship internationally?Currently, we only ship across the United States. We plan to expand to international shipping soon.12. What happens if my SilaMento is damaged during shipping?Because every SilaMento is a verified, single-edition archival asset custom-made for you, all sales are final. However, your peace of mind is our priority. If your package arrives damaged in transit or features a manufacturing defect, simply notify us within 14 days of delivery with photographic proof, and we will rush a replacement print to you at zero additional cost.13. What types of photos or videos might be rejected during the curation process?To ensure every SilaMento canvas meets museum-grade standards and complies with intellectual property laws, uploaded media may be flagged or rejected if it includes:* Prominent Commercial Logos or Trademarks: Unlicensed, large commercial logos, corporate slogans, or branded graphics (e.g., prominent athletic brand logos, commercial storefronts, or official collegiate team emblems) that dominate the image frame.* Low-Resolution or Extremely Blurry Files: Images below 1000 X 1000 pixels or files with severe digital compression/pixelation that will not render crisply at a 12 X 12 inch physical print scale.* Extreme Lighting Distortion: Photos with severe overexposure (blown-out highlights) or underexposure (pure black shadows) where essential details cannot be recovered by our color-grading engine.* Prohibited Content: Explicit, explicit-copyrighted, or inappropriate imagery.14. How soon will I receive the proof for my commissioned SilaMento?Because every SilaMento is a bespoke spatial artifact, our studio hand-calculates and verifies your exact GPS telemetry, historical solar altitude, and local environmental context for your photo. Please allow 24 to 48 hours after submitting your request form to receive your high-resolution digital proof via email for final approval before production begins.15. Why do you limit the number of SilaMentos each month?To preserve museum-grade printing standards, precision telemetry indexing, and hand-inspected floating frame assembly, SilaMento operates on a strict studio commission model. We cap public releases each month. Once a monthly registry batch is fully claimed, new orders are automatically prioritized for the following month's release.16. How accurate are the dates, coordinates, and telemetry?Where an exact historical record exists (the confirmed date, or a known site's coordinates), we use it. Where it doesn't - for example, a back-solved timestamp or an environmental reading like barometric pressure or wind - we calculate the closest documented estimate and mark it "(Est.)" on the specimen. Solar and lunar figures are computed directly from date, time, and location using standard astronomical formulas, so those are exact once the date is confirmed. Nothing is presented as a verified record when it's actually a best-fit approximation.

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